Privacy Policy.

01Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our website at https://yondigroup.com;
• Our website contact and project inquiry forms;
• Email communications sent to or received from yondigroup@gmail.com;
• Telephone calls and business consultations;
• SMS and MMS communications;
• Business inquiries and prospective customer communications;
• Customer support and service communications;
• Proposals, contracts, invoices, and payment-related interactions;
• Social media pages and other online channels operated by Yondi Group; and
• Other direct interactions with Yondi Group LLC.

Our website is primarily an informational business website that allows prospective customers to learn about our services and contact us. The website does not presently require visitors to create an account or purchase services directly through the website.

This Privacy Policy does not apply to websites, applications, platforms, or services owned or controlled by third parties, including websites that we design or build for clients and that are operated by those clients under their own privacy practices.

02Personal information we may collect

Depending on how you interact with us, we may collect the following categories of personal information.

2.1 Contact information

We may collect:

• First and last name;
• Email address;
• Telephone or mobile number;
• Business or organization name;
• Job title;
• Mailing or business address; and
• Other contact information you voluntarily provide.

2.2 Business inquiry and project information

When you contact us, request information, request a consultation, or submit a project inquiry, we may collect:

• The nature of your inquiry;
• Information about your business;
• Your industry, services, hours, service area, and existing online presence;
• Project objectives and requirements;
• Services in which you are interested;
• Materials you would like included in a project, such as logos, photographs, text, or other content;
• Preferred contact method;
• Preferred date or time for a conversation;
• Communications exchanged with our representatives; and
• Any other information you voluntarily provide.

2.3 Communications information

When you communicate with Yondi Group by email, telephone, SMS, MMS, or another channel, we may collect:

• The content of the communication;
• Your telephone number or email address;
• The date and time of the communication;
• Call duration;
• Message delivery and response information;
• Customer support and inquiry history;
• SMS opt-in and opt-out records;
• Records showing when and how SMS consent was provided; and
• Call recordings or transcripts, where permitted by applicable law and after any required notice or consent.

2.4 Contract, billing, and transaction information

If you enter into a business relationship with Yondi Group, we may collect:

• Billing name and address;
• Proposal and contract information;
• Invoice and payment status;
• Transaction amounts;
• Payment method type;
• Partial payment information, such as the last four digits of a payment card; and
• Records concerning refunds, disputes, or payment issues.

Complete payment-card information may be collected and processed by an independent payment processor, such as Stripe. Yondi Group does not generally store full payment-card numbers or card security codes on its own systems.

2.5 Website and technical information

When you visit our website, we or our service providers may automatically collect:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Pages viewed;
• Referring website;
• Date and time of access;
• Approximate location derived from an IP address;
• Cookie or device identifiers;
• Website interaction information; and
• Performance, diagnostic, and error information.

2.6 Information obtained from other sources

We may receive information from:

• Referral sources;
• Business partners;
• Communications providers;
• Customer relationship management providers;
• Website hosting and analytics providers;
• Payment processors;
• Social media platforms;
• Publicly available business sources; and
• Other service providers operating on our behalf.

We may combine information obtained from those sources with information you provide directly to us.

03How we use personal information

Yondi Group may use personal information to:

• Respond to inquiries;
• Communicate with prospective and current customers;
• Schedule and conduct calls or consultations;
• Prepare website previews, proposals, quotes, estimates, contracts, or statements of work;
• Design, build, deliver, host, and support websites, booking systems, software, and automations;
• Provide customer support;
• Send appointment confirmations and reminders;
• Send project, proposal, account, and service-related updates;
• Follow up regarding an inquiry or requested service;
• Administer customer and business relationships;
• Process invoices and payments;
• Maintain business, accounting, tax, and transaction records;
• Operate, secure, troubleshoot, and improve our website and services;
• Monitor website performance and security;
• Prevent fraud, abuse, security incidents, and unauthorized activity;
• Enforce our agreements and policies;
• Comply with legal, regulatory, tax, accounting, and reporting obligations;
• Establish, exercise, or defend legal claims; and
• Carry out another purpose disclosed to you when information is collected.

We will not use personal information for a materially unrelated purpose without providing appropriate notice or obtaining consent where required by law.

04SMS and mobile messaging privacy

4.1 SMS program overview

Yondi Group LLC offers an optional SMS and MMS messaging program for individuals who voluntarily request information about our services, submit a project inquiry, schedule a consultation, request a proposal, engage our services, or communicate with us regarding an existing or prospective business relationship.

Participation in the SMS messaging program is voluntary.

Users are not required to consent to SMS messaging in order to submit a contact request, receive information, receive a proposal, purchase services, or otherwise do business with Yondi Group LLC.

4.2 How users opt in

Users may opt in to receive SMS or MMS messages through the publicly accessible contact form located at:

https://yondigroup.com

To opt in, a user must:

• Voluntarily enter a mobile telephone number in the optional phone-number field;
• Review the SMS consent disclosure presented next to the SMS consent checkbox;
• Affirmatively select the separate SMS consent checkbox; and
• Submit the contact form.

The SMS consent checkbox is:

• Optional;
• Separate from all other agreements or consents;
• Unchecked by default;
• Not pre-selected;
• Not required to submit the contact form;
• Not required to receive information or services; and
• Not a condition of purchasing any goods or services.

Providing a mobile telephone number alone does not constitute consent to receive SMS or MMS messages.

Users who submit the contact form without checking the SMS consent checkbox will not be enrolled in Yondi Group LLC's SMS messaging program.

Yondi Group LLC does not treat submission of a telephone number, email inquiry, website visit, or business inquiry by itself as consent to receive SMS marketing or recurring text messages.

4.3 Types of SMS messages

Users who opt in may receive customer-care and service-related SMS or MMS messages concerning:

• Responses to inquiries;
• Project discussions;
• Requested information;
• Website preview links;
• Proposals and quotes;
• Consultation scheduling;
• Appointment confirmations and reminders;
• Project status updates;
• Account updates;
• Invoice or payment links;
• Customer support;
• Service-related follow-up;
• Proposal follow-up;
• Project-related communications;
• Booking or scheduling communications; and
• Other communications directly related to the user's inquiry, request, project, account, or business relationship with Yondi Group LLC.

Yondi Group LLC will not use this customer-care messaging program to send unrelated unsolicited advertising.

4.4 Message frequency

Message frequency varies depending on the recipient's inquiry, project status, appointments, requests, account activity, and interactions with Yondi Group LLC.

Recipients typically receive approximately 2–8 messages per month, although actual frequency may vary.

4.5 Message and data rates

Message and data rates may apply according to the recipient's wireless service plan and mobile carrier.

Yondi Group LLC is not responsible for charges imposed by a mobile carrier.

4.6 Opt-out instructions

Recipients may opt out of SMS or MMS communications at any time by replying:

STOP

Recipients may also use other supported opt-out keywords, including:

CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, STOPALL, or REVOKE.

After receiving an opt-out request, Yondi Group LLC may send one final confirmation message stating that the recipient has been unsubscribed.

No further SMS or MMS messages will be sent through the applicable messaging program unless the recipient later provides new affirmative consent or replies START to resubscribe.

4.7 Help instructions

Recipients may reply:

HELP

or

INFO

for assistance.

Recipients may also contact Yondi Group LLC at:

yondigroup@gmail.com

4.8 Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery depends on carrier availability, mobile network conditions, device compatibility, and other factors outside Yondi Group LLC's control.

Delivery of SMS and MMS messages is not guaranteed.

4.9 Mobile information and SMS consent non-sharing statement

Yondi Group LLC does not sell mobile telephone numbers, mobile information, SMS opt-in records, SMS consent records, or messaging consent data.

Yondi Group LLC may use trusted service providers that process information solely on our behalf and only as necessary to operate our messaging program.

These service providers may include telecommunications providers, messaging providers such as Twilio, website-hosting providers, customer relationship management providers, scheduling providers, and other technology vendors.

Such service providers are not authorized to use mobile information, SMS opt-in data, or consent records for their own marketing or promotional purposes.

4.10 SMS privacy summary

By opting in, users acknowledge that:

• Message frequency varies;
• Message and data rates may apply;
• Reply STOP to unsubscribe;
• Reply HELP for assistance;
• Consent is not a condition of purchasing any goods or services;
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes;
• SMS opt-in data and consent records will not be sold, rented, transferred, disclosed, or shared for third-party marketing purposes; and
• SMS consent is collected only through an affirmative opt-in action.

05How we may disclose personal information

5.1 Service providers

We may disclose personal information to vendors that perform services solely on behalf of Yondi Group, including providers of:

• Website hosting;
• Cloud storage;
• Email hosting and delivery;
• Telecommunications and messaging;
• Customer relationship management;
• Scheduling;
• Payment processing;
• Accounting and bookkeeping;
• Cybersecurity;
• Data analytics;
• Technical support; and
• Legal or professional services.

These providers may process information only as reasonably necessary to perform contracted services for Yondi Group and subject to applicable confidentiality, contractual, and legal obligations.

Mobile information and SMS consent may not be used by these service providers for independent marketing or promotional purposes.

5.2 Legal and safety requirements

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Respond to a subpoena, court order, or lawful governmental request;
• Protect the rights, property, or safety of Yondi Group, its customers, or others;
• Investigate fraud, abuse, security incidents, or unlawful activity;
• Enforce an agreement or policy; or
• Establish, exercise, or defend legal claims.

5.3 Business transactions

Information may be reviewed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

Mobile information, SMS opt-in data, and messaging consent will not be transferred for a recipient's independent marketing or promotional use.

5.4 At your direction

We may disclose information when you request, authorize, direct, or consent to the disclosure, such as when you ask us to publish content on a website or provide information to a designated provider.

06Sale or sharing of personal information

Yondi Group LLC does not sell personal information for monetary compensation.

Yondi Group LLC does not sell or share mobile telephone numbers, mobile information, text-message opt-in records, SMS consent, or messaging consent with third parties or affiliates for marketing or promotional purposes.

Certain privacy laws may define "sale" or "sharing" more broadly and may include certain advertising or analytics activities even where no monetary compensation is exchanged.

Where applicable law provides such rights, eligible individuals may request to opt out by contacting:

yondigroup@gmail.com

07Cookies and similar technologies

Our website may use cookies, pixels, scripts, local storage, and similar technologies to:

• Enable basic website functionality;
• Remember preferences;
• Maintain website security;
• Understand website traffic and usage;
• Identify technical problems;
• Measure performance; and
• Improve the website.

Users may adjust browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.

Where required by law, we will request consent before using non-essential cookies.

08Analytics and third-party technologies

We may use website analytics and similar technologies to understand how visitors use our website and to improve its operation and performance.

Analytics providers may collect device, browser, cookie, and interaction information under their own privacy policies.

We do not authorize analytics or advertising providers to use mobile information, SMS opt-in data, or messaging consent for their own marketing or promotional purposes.

09Data retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries;
• Provide services;
• Maintain customer and business records;
• Fulfill the purposes described in this Privacy Policy;
• Comply with tax, accounting, legal, regulatory, and contractual obligations;
• Resolve disputes;
• Enforce agreements; and
• Protect against fraud, abuse, and security incidents.

Retention periods vary depending on the type of information, the nature of the relationship, applicable law, and legitimate business needs.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it.

10Data security

Yondi Group LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

Safeguards may include:

• Access controls;
• Password and authentication requirements;
• Encryption where appropriate;
• Restricted access to business systems;
• Secure third-party service providers;
• Monitoring and backups; and
• Procedures for responding to security incidents.

No method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

11Privacy rights

Depending on your state or country of residence and subject to applicable law, you may have the right to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Request a portable copy of certain information;
• Withdraw consent;
• Object to or restrict certain processing;
• Opt out of certain sales, sharing, or targeted advertising; and
• Appeal the denial of a privacy request.

These rights may be subject to legal exceptions and identity-verification requirements.

To submit a privacy request, email:

yondigroup@gmail.com

Please use the subject line "Privacy Request."

We may request information reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

12State-specific disclosures

Yondi Group LLC is organized in the State of Wyoming.

Residents of California and certain other U.S. states may have additional privacy rights under applicable state law, including rights concerning access, correction, deletion, portability, or opting out of certain sales, sharing, targeted advertising, or profiling.

Where such laws apply to Yondi Group LLC, eligible individuals may exercise their rights by emailing:

yondigroup@gmail.com

Yondi Group LLC does not sell mobile information or share SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.

13Children's privacy

Our website and services are intended for adults and authorized business representatives.

We do not knowingly collect personal information directly from children under 13 years of age.

If you believe a child has submitted personal information to us, contact yondigroup@gmail.com so we may review the matter and take appropriate action.

14Third-party links

Our website may contain links to third-party websites, applications, or services, including websites we have built for clients.

Yondi Group LLC does not control and is not responsible for the privacy, security, content, or practices of third parties.

You should review the privacy policies of third-party services before providing personal information to them.

15International visitors

Yondi Group LLC is a United States company. Members of our team and certain service providers may operate outside the United States, including in Israel.

If you access our website or communicate with us from outside the United States, your information may be transferred to, stored in, or processed in the United States or another country where we or our service providers operate.

Privacy laws in those jurisdictions may differ from the laws in your location.

16Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technologies, legal obligations, or privacy practices.

When changes are made, we will update the "Last Updated" date at the top of this page.

Material changes may also be communicated through our website or another reasonable method.

17Contact information